Frequently Asked Questions

FAQ

• What is the process?

Once you have decided on your needs we need to talk. This can be done via email, phone, or the contact form at the bottom of the page. This is the most important part because this is when we finalize themes, colors, sizes and quantity. The next step is to determine a project due date followed by your initial deposit to secure your spot. Deposits are 50% of total project cost and due at the time of booking. The balance if due on the Monday prior to the event. At the time of completion, all orders in the Greater Jackson Area will be delivered. All others must be scheduled for pickup or delivered for an additional fee.

• How soon do I need to book as spot?

As soon as you decide you need services from us. This sounds a little extreme but our calendar fills up fast.

• Do you ship?

We do ship but keep in mind that wood is very heavy and a lot of our pieces start out at 2ft long. Shipping costs can get really expensive really fast.

• Can I rent?

Absolutely. We offer rental packages for every event. Let us know what you need and we will do our best to make it happen.